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Polystyrene Foam Ban Complaint Form

This form is for complaints related to the NYS Expanded Polystyrene Foam Container and Polystyrene Loose Fill Packaging Ban outside of New York City.

Complaint Details

* Certain facilities and covered food service providers meeting eligibility criteria may not be in violation if they have been granted a financial hardship waiver allowing them to continue using foam disposable food service containers.

* If the business or establishment is located in New York City, please contact the NYC Department of Sanitation or submit complaints through NYC311

Type of Business/Establishment

Select all that apply.

  • Restaurant, deli, or coffee shop
  • Caterer
  • Food truck
  • Cafeteria
  • Grocery store or retail food store
  • Hospital, adult care facility, or nursing home
  • Elementary or secondary school, college, or university
  • Retail or Wholesale Store (non-food)
  • Manufacturer of polystyrene loose fill packaging ("packing peanuts")
  • Other (please describe below)

Complaint Type

Select all that apply.

  • Business/establishment is distributing or selling disposable food service containers that contain expanded polystyrene foam
    (ex: foam bowls, lids, cups, plates, "clamshell containers") in New York State
  • Business/establishment is distributing or selling expanded polystyrene loose fill packaging (e.g. foam packing peanuts) in New York State
  • Other (please describe below)

    Details (Please be as specific as possible):

Pictures or video supporting your complaint should be sent to with "Foam Ban Violation" in the subject line. Please provide enough information in the email to match it to your complaint form and use the same email address to submit your pictures or video that you list in your contact information below.

  • I will be submitting supporting pictures or video.
Complainant Contact Information

You may file a complaint anonymously by leaving this information blank. If you do so, DEC cannot provide you with feedback and if there is insufficient information, we may not be able to investigate the complaint.

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    Albany, NY 12233-7253
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