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Communications Technician 1

Applications are being accepted from current state employees, those eligible for reinstatement based on prior permanent competitive service, and candidates on an eligible list for the position. Candidates on the eligible list for the position MUST include the list title and score received in a cover letter.

Communications Technician 1
Category of
Posting Specific Information
Control Number 18-585
Application Due By 11/23/2018
Title Communications Technician 1 (2 positions)
Location: City
DEC Region
Central Office
Law Enforcement/Direction
$38,113 - $46,772 Effective 04/2018
Work Hours This is a 24 hour-a-day / 7 day-a-week operation.
Work Days Vary - some weekends
Employment Type Permanent Budgeted Item
Appointment Type Provisional/Permanent
Jurisdictional Class Competitive
Bargaining Unit/MC CSEA - Operational Services Unit
Duties/Responsibilities Working under direct supervision of the DEC Division of Law Enforcement, serve as dispatchers for emergency and non-emergency calls from officers and the general public. Most calls are primarily directed to the mission of the DEC. Additionally, obtain necessary information from callers in order to initiate assistance; serve as radio dispatchers of police resources; perform clerical, administrative and other duties related to the dispatch center service. Candidates must be able to communicate and work well with other dispatchers and the public.

Work conditions include: sitting or standing for extended periods of time with headset on while monitoring computer screens; entering information using a computer keyboard; coordinating eye/hand movements while handling calls for the efficient use of radios and computers; speaking calmly and clearly in order to elicit information and giving instructions to a continuous flow of callers under stress; listening carefully to clearly understand caller information; making responsible judgments where timing is critical; and working within hearing distance of other dispatchers working under similar conditions.
Minimum Qualifications

Strictly adhered to based on
Civil Service requirements
Minimum Qualifications for Provisional Appointment:

One year experience as a public safety dispatcher and possession of a high school diploma or high school equivalency diploma issued by an appropriate educational authority.

One year experience as a public safety dispatcher and possession of a high school diploma or high school equivalency diploma issued by an appropriate educational authority. You must have one year of experience as a dispatcher in an emergency services organization. Shifts are bid by seniority and will likely include nights and weekends. Must undergo a background investigation prior to appointment that will include fingerprinting. Candidate is required to pay fingerprint fee.
Additional Comments This is a full time position. Overtime and holiday work is required. Must be available for emergency response. Must undergo physical, medical and/or psychological evaluation.
To Apply Qualified candidates should forward a resume and/or Employment Application which clearly indicates how the minimum qualifications are met and includes the Control Number. If you are applying for more than one posting, you must submit a separate resume or Employment Application for each control number. Send to: Department of Environmental Conservation
625 Broadway
Albany, New York 12233-5060

Fax: (518) 402-9038


Additional Notes:

If you are on an eligible list for this title, please state that information and your score in a cover letter.

State Employees: If you wish to receive an acknowledgement that your application for this posting was received by the Bureau of Personnel and then receive information on the disposition of the position, please attach two self-addressed stamped envelopes (preferably inter-office or inter-agency) to the application. If you are applying for more than one position, you must include two envelopes for each position.

Some vacancies may be anticipated and may not result in an appointment. Application for any position listed may not result in an interview.